When is a participant able to access the e-learning? : ERC Support

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When is a participant able to access the e-learning? Print

Modified on: Thu, 15 Jul, 2021 at 2:05 PM

Participant will get access to the online course as soon as the CO indicates them as "paid to CO".

They will lose access to the online course when:

Their course seat payment was more than 18 months ago and they don't have a provider certificate yet;
Their provider certificate expired and they're not subscribed yet in a new course with status "paid to CO", and they didn't pay a course seat in the past 18 months.

If a participant is removed from a course before their status was set to "paid to CO", they will not gain access to e-learning.

(Updated 28/08/2020)

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