GENERAL INFORMATION

INFORMATION FOR ALL USERS _ LOGGED IN OR NOT

What is the cost paid to ERC and to the national council (by the course organiser) for each course participant?
Course organisers need to pay to ERC the price of one course SEAT per participant. The Seat covers the following services: PDF manual One printed version...
Fri, 31 Mar, 2023 at 2:13 PM
How to order new 'Seats' (or convert between types of seats)?
A course Seat is a used position in a course session. The Seat covers the following services: PDF manual One printed version of the manual at prin...
Wed, 1 Feb, 2023 at 10:39 AM
Verify the authenticity of a certificate
The content of our courses can be found on our website: https://www.erc.edu/courses You can check the authenticity of the certificate via this...
Tue, 21 Jun, 2022 at 9:44 AM
No expiry date printed on my certificate
Expiry dates are no longer print on certificates as many countries and organisations have different rules regarding how long a particular qualification rema...
Wed, 6 Jul, 2022 at 11:55 AM
What is the ERC complaints procedure?
Complaints related to a specific course: A complaint can be submitted, within four weeks of the completion of the course or of a relevant event that occ...
Fri, 16 Jul, 2021 at 2:40 PM
My country is not listed for bank transfer
I would like to pay my order via bank transfer, but only a limited number of countries is listed. No problem, just select the Belgian bank transfer logo an...
Mon, 2 Aug, 2021 at 10:53 AM
Where can I contact my National council?
When logging into CoSy you can find your National council on the National council tab. On this page you are able to find the contact details of you...
Fri, 16 Jul, 2021 at 2:38 PM
How do I change my personal information?
When logging into CoSy you can change your personal information on the profile tab.  Once you have reached the Profile tab, you can make c...
Fri, 16 Jul, 2021 at 2:37 PM
Where can I change the language of my CoSy account?
When logging into CoSy you can change the language your CoSy account is being shown in on the profile tab. When you scroll down you will see the...
Fri, 16 Jul, 2021 at 2:37 PM
Is there any way that I can download my certificate in a different language?
Yes, there is! Once you are logged into your CoSy account, you can change your certificate language on the Profile tab. Scroll down to the &quo...
Fri, 16 Jul, 2021 at 2:35 PM