GENERAL INFORMATION
INFORMATION FOR ALL USERS _ LOGGED IN OR NOT
Yes, there is! Once you are logged into your CoSy account, you can change your certificate language on the Profile tab. Scroll down to the &quo...
Fri, 16 Jul, 2021 at 2:35 PM
Once you login to your CoSy account, you can download your certificate under the "My certificates" tab.
Fri, 16 Jul, 2021 at 2:33 PM
Once you login to your CoSy account, you can change your password under the "Account" tab. In the account tab, you can change your passwo...
Fri, 16 Jul, 2021 at 2:32 PM
When you login to your CoSy account, you can delete your account under the "Privacy" tab. Click on "Contact form" to open the correct p...
Fri, 16 Jul, 2021 at 2:31 PM
When you place an order, you have to choose a payment method (credit card or bank transfer). If you have not chosen the payment method yet, the or...
Fri, 16 Jul, 2021 at 2:27 PM
Once an order has been placed, it is not possible to make changes to the order. You are requested to place a new order with the changes needed (VAT number,...
Fri, 16 Jul, 2021 at 2:25 PM
After placing the order, you will automatically receive an email with payment instructions (in case you choose to pay by bank transfer). In thi...
Fri, 16 Jul, 2021 at 2:24 PM
When funds are returned to your bank account, this could have several reasons: - the transfer was made to the wrong bank account - the transfer was mad...
Fri, 16 Jul, 2021 at 2:23 PM
Payment of an order needs to reach Ingenico within 28 working days, after that date, orders will automatically get the status "cancelled".
Fri, 16 Jul, 2021 at 2:22 PM
You can transfer registrations to someone else after payment of the administration fee of 30 euro + the difference in registration fee (if any) between the ...
Fri, 16 Jul, 2021 at 2:22 PM