GENERAL INFORMATION

INFORMATION FOR ALL USERS _ LOGGED IN OR NOT

Why is the payment I made with regards to an order returned to my bank account?
When funds are returned to your bank account, this could have several reasons: - the transfer was made to the wrong bank account - the transfer was mad...
Fri, 16 Jul, 2021 at 2:23 PM
Why is my order "cancelled"?
Payment of an order needs to reach Ingenico within 28 working days, after that date, orders will automatically get the status "cancelled".
Fri, 16 Jul, 2021 at 2:22 PM
Can I make changes to my invoice?
Please note that the client has the responsibility to enter all data correctly, such as name, address and VAT number when placing an order.  This i...
Fri, 16 Jul, 2021 at 2:15 PM
What are the objectives of our courses ?
The objective of training is to give the learner the ability to undertake resuscitation in a real clinical situation at the level at which they would be ex...
Fri, 16 Jul, 2021 at 1:57 PM
How to become a Course Organiser ?
 Only someone with ERC CO permissions for the particular course type in the country in question can organise ERC courses. Requesting CO permissio...
Fri, 16 Jul, 2021 at 1:56 PM
What is the ERC Code of Conduct ?
This Code of Conduct applies to all who instruct, or otherwise assist, on Courses held under the auspices of the European Resuscitation Council (ERC), which...
Fri, 16 Jul, 2021 at 1:54 PM
What are the main course organs ?
Self-Sufficiency A National Resuscitation Council is considered as self-sufficient for a certain type of course if: It has the resources, expertise, an...
Fri, 16 Jul, 2021 at 1:53 PM
Course related definitions
Basic Courses BLS and PBLS are Basic Courses. Advanced Courses ALS, ILS, EPALS, EPILS and NLS are Advanced Courses. Instructor Courses BIC and GI...
Fri, 16 Jul, 2021 at 1:52 PM
Where can I find the general ERC course rules
You can download the course rules on this page.
Fri, 16 Jul, 2021 at 1:51 PM
Which courses does the ERC provide ?
 Basic Life Support (BLS) course The aims of the BLS courses are to enable each candidate to gain competency in cardiopulmonary resuscitati...
Fri, 16 Jul, 2021 at 1:50 PM