You tried to login to your account, but received an error or do not remeber your password when you try to log in.


Step 1:
Click on I forgot my password - https://cosy.erc.edu/en/login 



Step 2:
Reset your password

Step 3:
Check your e-mails (subject: CoSy - Change password)
the mail will come from: Donotreply@erc.edu 

If you do NOT receive an e-mail within two minutes, check your Spam folder.

Click the link in the e-mail.
The link will bring you back to the screen "Reset your password"
Enter the new password you just created and click "Reset my password"


If your problem persists, please make contact us via the support widget or via mail to support@erc.edu
Pleas include screenshots of where you got stuck.