ERC Support

Account management 4

• How do I reset my password?
• How do I change the language of my CoSy account?
• How do I set up two-factor authentication (2FA)?
• How do I delete my CoSy account?

Profile & Personal Information 1

• How do I update my personal information in CoSy?

Certificates 4

• What information is shown on an ERC certificate?
• Verify the authenticity of a certificate
• Why do I not have a certificate yet?
• How can I download my certificate?

Finding Courses 4

• I'm new and want to find an upcoming course in my area.
• Which courses does the ERC provide ?
• Which provider courses does ERC give?
• Which Instructor Courses does ERC give?

Common issues 8

• How do I access the Journal Resuscitation?
• How to become a Course Centre ?
• How do I become an ERC instructor?
• How do I become an ERC Course Director?
• Which certificates does ERC recognise?

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