No. Once an order has been placed, it cannot be modified.


What should I do if I made a mistake?

If you need to change information such as:

  • VAT number
  • Billing details
  • Organisation name
  • Quantity ordered
  • Products or seats ordered

you will need to create a new order with the correct details.


Next Steps

  1. Create a new order with the correct information.
  2. Do not pay the incorrect order.
  3. Contact the ERC Office; send a mail to: accounting@erc.edu 
  4. Provide the order number of the incorrect order.
  5. The ERC Office will cancel the incorrect order.