1. What is an ERC Provider?

A Provider is someone who has successfully completed an ERC provider course such as BLS, ILS, ALS, PBLS, EPILS, EPALS, or NLS.


2. Do I need to attend the full course?

Yes. Full attendance is mandatory to successfully complete the course.


3. How do I prepare for my course?

  • Advanced Courses: You will receive the online pre-course learning materials at least 4 weeks in advance. You must pass the pre-course assessment before attending the hands-on training.
  • Basic Courses: Online Learning Materials should ideally be provided at least 1 week before the course.


4. How am I assessed?

Assessment takes place during the hands-on session and may be continuous (formative) or include a final (summative) assessment, depending on the course type.


5. What happens if I fail?

You are entitled to an immediate reassessment during the hands-on part.
If you fail the reassessment:

  • You will not receive a certificate.
  • You will receive a letter of attendance.

In some Advanced courses, faculty may award a lower-level certificate (e.g., BLS or ILS) based on performance.


6. When will I receive my certificate?

Your certificate will be issued within 2 weeks after the course, once course details are completed in the system.


7. How long is my certificate valid?

Provider certificates are valid for 3 years. To remain certified, you must complete recertification within that period.


8. How do I recertify?

You may:

  • Take a full provider course again, or
  • Complete a recertification pathway (online module + condensed hands-on training, depending on course type).


9. Can candidates with disabilities attend ERC courses?

Yes. The ERC supports inclusive participation and provides reasonable accommodations where possible while maintaining course standards.


10. What if I want to become an instructor?

Outstanding participants in Advanced Courses may be nominated for Instructor Potential (IP). If recommended, you can attend a Generic Instructor Course (GIC) within 3 years.