ERC Support

When you place an order, you have to choose a payment method (credit card or bank transfer).   If you have not chosen the payment method yet, the order rema...

Once an order has been placed, it is not possible to make changes to the order. You are requested to place a new order with the changes needed (VAT number,...

After placing the order, you will automatically receive an email with payment instructions (in case you choose to pay by bank transfer).  In thi...

When funds are returned to your bank account, this could have several reasons: - the transfer was made to the wrong bank account - the transfer was made...

Payment of an order needs to reach Molly within 30 calendar days, after that date, orders will automatically get the status "cancelled".

Please note that the client has the responsibility to enter all data correctly, such as name, address and VAT number when placing an order.  This i...