I want to erase my CoSy account. How do I do this?
When you login to your CoSy account, you can delete your account under the "Privacy" tab. Click on "Contact form" to open the correct p...
Fri, 16 Jul, 2021 at 2:31 PM
The status of my order remains "open", what does that mean?
When you place an order, you have to choose a payment method (credit card or bank transfer).  If you have not chosen the payment method yet, the or...
Fri, 16 Jul, 2021 at 2:27 PM
Can I make changes to an existing order/proforma invoice?
Once an order has been placed, it is not possible to make changes to the order. You are requested to place a new order with the changes needed (VAT number,...
Fri, 16 Jul, 2021 at 2:25 PM
There is no bank account number mentioned on the proforma invoice I received from the ERC office
After placing the order, you will automatically receive an email with payment instructions (in case you choose to pay by bank transfer).  In thi...
Fri, 16 Jul, 2021 at 2:24 PM
Why is the payment I made with regards to an order returned to my bank account?
When funds are returned to your bank account, this could have several reasons: - the transfer was made to the wrong bank account - the transfer was mad...
Fri, 16 Jul, 2021 at 2:23 PM
Why is my order "cancelled"?
Payment of an order needs to reach Ingenico within 28 working days, after that date, orders will automatically get the status "cancelled".
Fri, 16 Jul, 2021 at 2:22 PM
Can I transfer my registration for the congress to someone else?
You can transfer registrations to someone else after payment of the administration fee of 30 euro + the difference in registration fee (if any) between the ...
Fri, 16 Jul, 2021 at 2:22 PM
Can I make changes to my invoice?
Please note that the client has the responsibility to enter all data correctly, such as name, address and VAT number when placing an order.  This i...
Fri, 16 Jul, 2021 at 2:15 PM
How can I find an upcoming course and how do I subscribe
Log into your account on CoSy Click on "Course Calendar" in the left side bar  You can filter on country, zip code, course ty...
Fri, 16 Jul, 2021 at 2:10 PM
What are the objectives of our courses ?
The objective of training is to give the learner the ability to undertake resuscitation in a real clinical situation at the level at which they would be ex...
Fri, 16 Jul, 2021 at 1:57 PM