General information

USefull information for Participants and IP

General Information Course participants
1. What is an ERC Provider? A Provider is someone who has successfully completed an ERC provider course such as BLS, ILS, ALS, PBLS, EPILS, EPALS, or NLS. ...
Mon, 2 Mar, 2026 at 12:29 PM
How to find an upcoming course?
Step 1: Go to the Course calendar: In the leftside bar of your CoSy account Step 2: Fill in your parameters and find a course: Select 1 or multiple coun...
Mon, 2 Mar, 2026 at 12:28 PM
When can I access my online learning materials?
The pre-course online learning materials will be available on your CoSy dashboard once the course organiser has confirmed the payment status in CoSy, or at ...
Tue, 3 Mar, 2026 at 12:27 PM
What information is shown on an ERC certificate?
What information is shown on the certificate? The certificate shows: The holder’s full name in a fixed format: First name Middle name SURNAME Date...
Tue, 3 Mar, 2026 at 11:20 AM
How can I download my certificate?
Log into your account on CoSy Click on "My certificates" in the left side bar Click on download certificate to download your certificate.  ...
Mon, 2 Mar, 2026 at 11:53 AM
How to become an ERC member.
Log in to https://cosy.erc.edu/en/login and click the link "Membership" in the menu on the left hand side.  On the next page you can r...
Mon, 2 Mar, 2026 at 12:01 PM
I need a new password
You tried to login to your account, but received an error or do not remeber your password when you try to log in. Step 1: Click on I forgot my password ...
Mon, 2 Mar, 2026 at 12:46 PM
Recertification Provider courses
Providers may recertify in following ways: 1) Follow a recertification hands-on module AND complete the online recertification course. 2) Follow a full co...
Tue, 3 Mar, 2026 at 11:28 AM
Where can I contact my National council?
When logging into CoSy you can find your National council on the National council tab. On this page you are able to find the contact details of you...
Tue, 3 Mar, 2026 at 3:50 PM
Where can I change the language of my CoSy account?
When logging into CoSy you can change the language your CoSy account is being shown in on the profile tab. When you scroll down you will see the...
Tue, 3 Mar, 2026 at 3:57 PM