Why is my last name in capitals on the certificate?
The format of the certificates is that your last name is in capitals and your first name in lower case letter. This can't be changed in the system.
Fri, 9 Jun, 2023 at 9:48 AM
Why are IC's not yet upgraded to FI's?
This is most likely because they are not appraised yet in one or more courses or because they are not put on "ready for upgrade" yet. Once this is...
Tue, 6 Jun, 2023 at 2:45 PM
Why do I not have a certificate yet?
You most likely don't have a certificate yet because the course director hasn't filled in the appraisals yet. When this is done and you passed, you ...
Tue, 6 Jun, 2023 at 2:40 PM
Where do I find courses?
When you are logged in to CoSy, you go to "course calendar". Once you are at the course calendar you can fill in what country, type of co...
Wed, 31 May, 2023 at 1:51 PM
What is the cost paid to ERC and to the national council (by the course organiser) for each course participant?
Course organisers need to pay to ERC the price of one course SEAT per participant. The Seat covers the following services: PDF manual One printed version...
Fri, 31 Mar, 2023 at 2:13 PM
How to order new 'Seats' (or convert between types of seats)?
A course Seat is a used position in a course session. The Seat covers the following services: PDF manual One printed version of the manual at prin...
Wed, 1 Feb, 2023 at 10:39 AM
Verify the authenticity of a certificate
The content of our courses can be found on our website: You can check the authenticity of the certificate via this...
Tue, 21 Jun, 2022 at 9:44 AM
No expiry date printed on my certificate
Expiry dates are no longer print on certificates as many countries and organisations have different rules regarding how long a particular qualification rema...
Wed, 6 Jul, 2022 at 11:55 AM
What is the ERC complaints procedure?
Complaints related to a specific course: A complaint can be submitted, within four weeks of the completion of the course or of a relevant event that occ...
Fri, 16 Jul, 2021 at 2:40 PM
My country is not listed for bank transfer
I would like to pay my order via bank transfer, but only a limited number of countries is listed. No problem, just select the Belgian bank transfer logo an...
Mon, 2 Aug, 2021 at 10:53 AM