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Knowledge base
ERC - European Resuscitation Council
ERC information
15
Which courses does the ERC provide ?
Which provider courses does ERC give?
Which Instructor Courses does ERC give?
How do I become an ERC instructor?
How do I become an ERC Course Director?
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PARTICIPANTS
General information
13
General Information Course participants
How to find an upcoming course?
When can I access my online learning materials?
What information is shown on an ERC certificate?
How can I download my certificate?
View all 13
INSTRUCTORS
General information
4
Recertification FI certificate
Recertification IC status and upgrade to FI
What is an Educational Instructor Day (EID)?
Where can I find the course documents?
COURSE DIRECTORS
General information
4
When is a participant able to access the e-learning?
What are the ERC requirements for instructors to teach & to keep their certificate?
What are the different steps or qualifications ?
Two factor login
COURSE CENTRES/COURSE CENTERS (CC)
General information
8
How to delete a course
How to invite possible participants ?
Self-Sufficiency (ERC Courses)
When is a Seat charged?
Transfer course seats
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Accounting / Billing
6
The status of my order remains "open", what does that mean?
Can I make changes to an existing order/proforma invoice?
There is no bank account number mentioned on the proforma invoice I received from the ERC office
Why is the payment I made with regards to an order returned to my bank account?
Why is my order cancelled?
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